It’s often said that “people are our biggest asset”.
This is certainly true, however people can also be an organisation’s biggest cost
and greatest liability, especially when poor performance can impact the quality and
compliance of client work.
Training is often just part of the solution here – sometimes it’s no part of the
solution and can occasionally even be part of the problem!
At Training Counts, we have experience of the entire ‘life cycle’ of managing the
performance of professional and support staff - from recruitment, induction and probation
through annual appraisals and reward reviews to managing them up, across and out
Examples of consultancy projects:
§ Developing a ‘Now Where How’ staff plan for a small underperforming professional
services business group which included the design of a simple 360 degree assessment
§ Reviewing training needs from the annual round of appraisals and making recommendations
for follow up.
§ Working with a department to improve the ability of staff at newly qualified level
to manage assignments more effectively.
§ Advising on the recruitment of graduate trainees into a professional qualification
§ Integrating business and management skills sessions into an otherwise technically
focused trainee curriculum.
We’re also happy providing the temporary extra resource to start or complete an internal
project that’s simply been ‘on the back burner’ for a while.